FluxyChatUse cases
Use case: Support chat
Goal: a support chat between end users and your support team, with moderation and export.
Recommended flow
- Your app backend mints a JWT for the end user (
memberrole) - The dashboard / support tool uses an
adminormoderatorJWT - The support room is a
group(ordmfor 1:1)
1) Mint JWT for the user (server-side)
export FLUXY_BASE_URL="http://127.0.0.1\:8787"
export FLUXY_API_KEY="fc_..."
curl -sS -X POST "$FLUXY_BASE_URL/auth/token" \
-H "Content-Type: application/json" \
-H "X-Fluxy-Api-Key: $FLUXY_API_KEY" \
-d '{
"userId": "customer_123",
"roles": ["member"],
"ttlSeconds": 3600
}'2) Create a support room (server-side)
curl -sS -X POST "$FLUXY_BASE_URL/rooms" \
-H "Content-Type: application/json" \
-H "X-Fluxy-Api-Key: $FLUXY_API_KEY" \
-d '{
"type": "group",
"name": "support\:customer_123",
"members": [
{ "userId": "customer_123", "role": "member" },
{ "userId": "support_1", "role": "admin" }
]
}'3) Send messages (client/SDK or REST)
REST (requires JWT):
export FLUXY_JWT="<JWT>"
export ROOM_ID="<roomId>"
curl -sS -X POST "$FLUXY_BASE_URL/messages" \
-H "Authorization: Bearer $FLUXY_JWT" \
-H "Content-Type: application/json" \
-d '{
"roomId": "'"$ROOM_ID"'",
"content": "Hi, I need help"
}'4) Basic moderation (admin/moderator)
export ADMIN_JWT="<ADMIN_JWT>"
curl -sS -X POST "$FLUXY_BASE_URL/admin/mute" \
-H "Authorization: Bearer $ADMIN_JWT" \
-H "Content-Type: application/json" \
-d '{
"roomId": "'"$ROOM_ID"'",
"userId": "customer_123",
"reason": "spam",
"durationSeconds": 600
}'Audit trail:
curl -sS "$FLUXY_BASE_URL/admin/audit/events?limit=50&action=admin.mute" \
-H "Authorization: Bearer $ADMIN_JWT"5) Export for audit/compliance
curl -sS "$FLUXY_BASE_URL/export/messages.json?roomId=$ROOM_ID" \
-H "X-Fluxy-Api-Key: $FLUXY_API_KEY" > messages.json