AI AgentsCopy PageAgent queueSLA timers, claim, and dispositions after an agent hands off to a human.When an agent hands off, the Worker can park the conversation in an operator queue. HTTP GET /agent-queue — open items, SLA timers GET /agent-queue/dispositions — wrap-up codes shared with handoff Claim an item in the dashboard queue, talk in the same room, then set a disposition. Related Handoff Moderation console AI agents and human handoff (HITL)In-room AI, take-over flow, agent queue, and disposition codes.MCP Client IntegrationFluxyChat's MCP client lets AI agents consume tools and resources from any MCP-compatible server, expanding agent capabilities without custom integrations.
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